‘Active Listening’ dominates discourse on ‘deescalation,’ at least as far as classes and training seminars go. As for using it in the field, however, that’s another story.
The Problem
You are in a situation where you are trying to calm down an agitated individual. In classic form ...
On Monday afternoon one of my daughters, Kara, called me. There was a sense of urgency as well as desperation in her voice. “Do you see what’s going on at Mercy Hospital?” Mercy is a southside Chicago general medical center chartered as the first hospital in the city, I’ve learned in ...
Emerging Issues in American Policing is a quarterly digest intended for police-practitioners and community members that presents innovations in the field of policing from the leading academic journals and research publications. Please forward any questions or suggestions to ...
There’s been a ton of stories written about 9/11. Most deal with the extraordinary heroics of our police, fire, and EMS personnel during and after the attack. Most are compelling and bring credit to each occupation. However, recently I came across a video of incredible heroics ...
On the street, in jails and prisons, in the home, at work, occasionally even on an airplane, one person assaults another. This seems to be an inevitable part of the human condition, most often performed by males of the species. What sometimes is surprising is that even with the ...
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